Robot Arm Serves Cold Drinks to Customers

Automated Drink Serving Solution with Robolink DP5: Efficiency and Engagement

Automating customer service tasks offers innovative ways to enhance visitor experiences. During a visit to the RBTX team in Cologne, Mr. Barnitzke, chief editor at Automationspraxis, witnessed a practical robotic solution implemented with the Robolink DP5 jointed-arm robot. Designed to serve cool drinks at trade fairs or customer venues, the system utilizes a 2-finger gripper mounted in a cell. With igus Robot Control software, the travel path was configured effortlessly, allowing the robot to perform the task quickly and efficiently.

What is the Application?

The system automates serving drinks to visitors, using the Robolink DP5 to handle cups and deliver cool drinks in a programmed travel path.

What are the Advantages of the Solution?

• Enhanced Visitor Experience: Engages customers with automated service.

• Quick Setup: The intuitive software ensures fast configuration.

• Compact Design: The cell-mounted robot integrates seamlessly into any venue.

What are the Advantages of the Robot?

The Robolink DP5 robotic arm delivers exceptional functionality:

• Precise Handling: 2-finger gripper ensures secure and accurate cup handling.

• User-Friendly Programming: Simplifies robot operations even for non-experts.

• Reliable Performance: Offers continuous and efficient operation in busy environments.

Innovating Customer Service with Robotic Automation

This drink-serving application highlights the versatility of the Robolink DP5 robotic arm combined with igus Robot Control. Providing precision, efficiency, and engagement, this solution optimizes visitor interactions while showcasing the potential of robotics in dynamic customer service environments.